BB1111 Privacy Policy — How Your Information Is Protected

BB1111 (bb1111.pro) treats the privacy of all its users as its highest priority. This Privacy Policy explains what information is collected when you use the BB1111 website and mobile app, how it is processed, and how it is kept secure.

By using the BB1111 website or app, you are considered to have agreed to this Privacy Policy. We therefore recommend reading it in full before you start using our services for the first time.

BB1111 collects information from two main sources — what you provide directly and what is collected automatically.

A. Information You Provide Directly

• Full name & date of birth.
• Mobile number and email address.
• Address & Postcode.
• Identity document (NID or passport) — collected during KYC verification.
• Payment details (bKash number, last 4 digits of bank account number).
• Messages and complaints submitted to customer care.

B. Automatically Collected Information

• IP address and browser type.
• Device information (model, operating system).
• Time spent on the site and pages visited.
• Records of login and logout times.
• Cookie and session data.

BB1111 collects information only for the purposes listed below. Collecting unnecessary data is against our policy.

1. For account creation and management.
2. For payment processing and transaction verification.
3. To fulfill legal obligations and complete KYC verification.
4. For security measures to prevent fraud and money laundering.
5. For customer support and issue resolution.
6. To deliver a personalized gaming experience.
7. For promotional and bonus-related communications (with your consent).

BB1111 uses collected data to improve service quality and enhance your experience. However, every use case is defined in advance.

Personalization

BB1111 recommends relevant games based on your gaming history and preferences. This information is used to improve your experience, not for advertising revenue.

Security Monitoring

To ensure account security, BB1111 monitors login patterns and device information. If any unusual activity is detected, you will be alerted immediately.

Marketing Communications

If you wish to receive newsletters or promotional messages from BB1111, you may give your consent at any time — and withdraw it just as easily whenever you choose.

BB1111 does not sell or rent your personal information. However, limited data is shared in the following circumstances solely to operate our services:

• Payment Processor: bKash, Nagad, Rocket, and banking partners — for transaction processing purposes only.
• Game Provider: Minimum data required to run the games.
• Law Enforcement: Only when required by a court order or legal obligation.
• Security Auditor: For third-party security reviews (subject to NDA).

The BB1111 website uses cookies to enhance your experience. Cookies are small text files stored in your browser.

Cookie Type

• Essential Cookies: For login sessions and security purposes. These cannot be disabled.
• Performance Cookies: For analyzing site speed and performance.
• Preference Cookies: To remember your language and theme preferences.
• Analytics Cookies: To identify the most visited pages (anonymous).

Most browsers allow you to disable cookies. However, turning off essential cookies may prevent parts of the site from functioning correctly.

BB1111 does not retain data beyond the specified periods. Each type of information has its own retention period:

• Active account data: retained for as long as the account remains active.
• Transaction records: retained for up to 5 years as required by law.
• KYC documents: retained for up to 5 years after account closure.
• Customer service communications: retained for up to 3 years.
• Cookie Data: Until the end of your session or up to 1 year, whichever comes first.
• After withdrawing marketing consent: deleted within 30 days.

BB1111 follows the highest industry standards to protect your information. Our security infrastructure is continuously updated.

Technical Security

• 256-bit SSL/TLS encryption — applied to all data transfers.
• AES-256 encryption — applied to all stored sensitive data.
• Two-Factor Authentication (2FA) — applied at account login.
• Real-time anti-fraud system — for detecting suspicious activity.
• Regular security audits and penetration testing.
• Data centers are ISO 27001 certified.

Administrative Security

• Only authorized personnel may access personal data.
• All staff receive regular privacy training.
• In the event of a data breach, both the authorities and affected users will be notified within 72 hours.

Below is a detailed overview of your rights regarding your information at BB1111.

BB1111 strictly does not serve anyone under the age of 18. We do not knowingly collect information from minors.

If you believe a child's data has been collected inadvertently, please notify BB1111 Customer Care immediately — steps will be taken to delete the information.

BB1111 may update this Privacy Policy as needed. In the event of significant changes, a notice will be posted on the website and registered email addresses will be notified.

Continued use of the site after an update constitutes acceptance of the revised policy. If you do not agree to the updated policy, you have the right to close your account.

For any questions about our Privacy Policy or requests regarding your data, please contact BB1111.

• Email: [email protected] (for reference only, not clickable)
• Live Chat: available at the bottom-right corner of the website.
• Response time: within 3 business days.